Customer Relationship Manager Jobs in Thane, NPM RECRUITMENT

Home Customer Relationship Manager Jobs in Thane, NPM RECRUITMENT

Customer Relationship Manager Jobs in Thane, NPM RECRUITMENT

Job Locations: Thane
No of Openings: 12
Salary: ₹ 25,000 - ₹ 45,000 Monthly
Job Type: Full Time
Experience: 0 Years-1 Years
Company Name: NPM RECRUITMENT
Qualification: Any Graduate
Key Skills: Communication Skills,Good Interpersonal Skills,crm,Customer Service

Job Descriptions

Job Title: Virtual Relationship Manager (VRM) – Female Candidates Only

Location: [Specify Location]

Salary: Up to 4.5- ?5.5 LPA

 


Job Description:

We are seeking dynamic and experienced female professionals to join our team as Virtual Relationship Managers (VRM) at Aditya Birla. The ideal candidate will have a strong background in the BFSI sector, excellent communication skills, and a deep understanding of investment and insurance products.

 


Key Responsibilities:

  • Engage with clients through outbound and inbound calls to provide financial solutions.
     

  • Promote and sell investment and insurance products, including mutual funds, stocks, and trading services.
     

  • Maintain and nurture client relationships to ensure customer satisfaction and retention.
     

  • Achieve sales targets and contribute to the overall growth of the organization.
     

  • Provide accurate information and guidance on financial products and services.
     

 


Qualifications:

  • Gender: Female candidates only.
     

  • Experience: Minimum 1 year of experience in a call center role within the BFSI sector (NBFCs, banks, insurance, mutual funds).
     

  • Communication Skills: Proficiency in English with a Versant score of 5.
     

  • Product Knowledge: Strong understanding of investment and insurance products.
     

 


Preferred Skills:

  • Experience in outbound sales or customer service roles.
     

  • Ability to handle customer queries and provide effective solutions.
     

  • Strong interpersonal and negotiation skills.
     

  • Proficiency in using CRM software and other sales tools.
     

 


Compensation:

  • Competitive salary up to ?5.5 LPA, based on experience and qualifications.
     

  • Performance-based incentives and bonuses.
     

  • Comprehensive benefits package, including health insurance and retirement plans

 

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