Job Description

 Company Name: Altruist Technologies Pvt. Ltd.
Process: OneAssist – Inbound Customer Service
Industry: BPO / Customer Service
Job Location: Ghansoli, Navi Mumbai, Maharashtra
Work Mode: Work from Office (Onsite)

Job Role: Customer Service Executive

Key Responsibilities:

• Handle inbound customer queries and concerns professionally and efficiently.
   

• Provide accurate information related to products and services.
   

• Log and escalate issues as necessary for quick resolution.
   

• Maintain call quality standards and customer satisfaction metrics.
   

Job Details:

• Job Type: Full-time
   

• Shift Timings: Rotational Day Shifts
   

  • 08:00 AM to 05:00 PM
     

  • 09:00 AM to 06:00 PM
     

  • 10:00 AM to 07:00 PM
     

  • 11:00 AM to 08:00 PM
     

• Week Off: Rotational
   

• Salary:
   

  • ?16,000/- in-hand (Non-Lingual)
     

  • ?18,000/- in-hand (Lingual)
     

• Incentives: Performance-based incentives available
   

• Gender: Male & Female (Both can apply)
   

• Age Limit: 18 to 34 years
   

Eligibility Criteria:

• Education: 12th Pass / Graduate
   

• Experience:
   

  • Fresher
     

  • OR Minimum 6 months of experience in BPO/Customer Service
     

• Language Requirements:
   

  • Good English Communication
     

  • Basic communication acceptable for candidates with linguistic capabilities
     

Interview Process:

• Mode: Face-to-Face
   

• Timings: 11:00 AM to 05:00 PM
   

• Days: Monday to Saturday
   

• Venue Address:
  Building No A-8, Sector No 1, Plot No BP-2, TTC Industrial Area, Ghansoli MBP,
  Near MTNL Office, Mahape, Navi Mumbai – 400710
   

Why Join Us?

• Opportunity to work in a dynamic and growth-oriented environment
   

• Stable career in a reputed BPO company
   

• Lucrative incentives & career advancement opportunities