Senior Customer Service Executive Jobs in Navi Mumbai, NPM recruitment

Home Senior Customer Service Executive Jobs in Navi Mumbai, NPM recruitment

Senior Customer Service Executive Jobs in Navi Mumbai, NPM recruitment

Job Locations: Navi Mumbai
No of Openings: 12
Salary: ₹ 13,000 - ₹ 18,000 Monthly
Job Type: Full Time
Experience: 0 Years-3 Years
Company Name: NPM recruitment
Qualification: 12th Pass (HSE)
Key Skills: Customer Service ,Inbound call ,insurance

Job Descriptions

Hiring Now: Multiple Sales & Customer Service Roles – Altruist Technologies Pvt. Ltd.

???? Location: Ghansoli MBP, Navi Mumbai, Maharashtra
???? Work Mode: Work from Office (Onsite Only)
???? Company: Altruist Technologies Pvt. Ltd.
???? Industry: BPO / Customer Service / Sales / Insurance

 


Open Positions:

  1. Sales Executive – Airtel Retention (Voice Process)
     

  2. Sales Executive – BAGIC (Motor Insurance)
     

  3. Sales Executive – SBI General Insurance
     

  4. Sales Executive – IDFC Collection Process
     

  5. Customer Service Executive – ETLI IB (Inbound Process)
     

  6. Customer Service Executive – Tata CFAB (Inbound Process)
     

  7. Customer Service Executive – LG Inbound (Gujarati Speaking)
     

  8. Customer Service Executive – OneAssist (Inbound Process)
     

 


Key Responsibilities (Based on Role):

  • Handle inbound or outbound calls for sales, retention, insurance, or customer support.
     

  • Persuade or assist customers with queries, renewals, collections, or complaints.
     

  • Meet daily/weekly/monthly targets for sales or call quality.
     

  • Maintain accurate customer records using CRM.
     

  • Follow compliance guidelines and quality benchmarks.
     

 


Eligibility Criteria:

  • Education: Minimum 12th Pass / Graduate
     

  • Age Limit: 18 to 34 years
     

  • Gender: Male & Female candidates eligible
     

  • Experience:
     

    • Freshers welcome
       

    • 6+ months experience preferred in Sales, Customer Service, or Insurance
       

  • Languages:
     

    • English: Average to Good communication required
       

    • Gujarati: Required for LG Inbound Process
       

  • Computer Skills: Basic computer knowledge necessary for CRM handling
     

 


Job Details:

???? Shift Timings (Rotational Day Shifts):

  • 08:00 AM to 05:00 PM
     

  • 09:00 AM to 06:00 PM
     

  • 10:00 AM to 07:00 PM
     

  • 11:00 AM to 08:00 PM
     

  • (SBI Process Only): 9:30 AM to 6:30 PM
     

  • (BAGIC Process): 10:00 AM to 07:00 PM
     

???? Working Days: Monday to Saturday

  • Weekly Off: Rotational / Fixed Sunday off (based on process)
     

 


Salary Structure (In-hand):

  • ?13,000/- to ?18,000/- per month
     

  • Process-wise:
     

    • Airtel Retention: ?14,750/-
       

    • BAGIC: ?16,000/-
       

    • SBI Insurance: ?13,000/- (Fresher), ?16,000/- (Experienced)
       

    • IDFC Collection: Up to ?13,000/-
       

    • Tata CFAB / LG / OneAssist: ?16,000/- to ?18,000/- (Lingual roles)
       

???? Incentives: Attractive performance-based incentives for all roles

 


Interview Details:

  • Mode: Face-to-Face
     

  • Days: Monday to Saturday
     

  • Timings: 11:00 AM to 05:00 PM
     

  • Address:
    ???? Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai – 400710

     

 


Why Join Altruist Technologies?

 ? Multiple roles across Sales & Customer Service
? Fixed Day Shifts with potential Sunday offs (role-based)
? Great for Freshers & Experienced candidates
? Professional work environment & career growth
? Reputed client processes – Airtel, BAGIC, SBI, Tata, LG, IDFC, OneAssist

 


How to Apply?

???? Walk-in Interviews from Monday to Saturday | 11:00 AM to 05:00 PM
???? Visit: Altruist Technologies Pvt. Ltd., Ghansoli MBP, Navi Mumbai

 

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