Senior Customer Service Executive Jobs in Mumbai City, NPM Recruitment

Home Senior Customer Service Executive Jobs in Mumbai City, NPM Recruitment

Senior Customer Service Executive Jobs in Mumbai City, NPM Recruitment

Job Locations: Mumbai City
No of Openings: 12
Salary: ₹ 17,000 - ₹ 21,000 Monthly
Job Type: Full Time
Experience: 0 Years-2 Years
Company Name: NPM Recruitment
Qualification: 12th Pass (HSE)
Key Skills: Sales

Job Descriptions

Job Title: Customer Service Executive (Full-Time / Part-Time)
 Company: One Point One Solutions
 Process: SBI Renewal / JFL (Domino’s) / Gynoveda (Inbound Process)
 Location: C/42, Pawane Village Rd, TTC Industrial Area, MIDC, Turbhe, Navi Mumbai – 400705
 Work Type: Onsite (Work from Office)
 Industry: BPO
 Job Type: Full-Time / Part-Time
 Shift Timing:
Rotational / Day Shifts:


9:30 AM – 6:30 PM


11:00 AM – 11:00 PM (Any 9 hours rotational)


9:00 AM – 9:00 PM (Any 9 hours rotational)
 Work Days: Monday to Saturday
 Weekly Off: 1 Rotational Off
 Interview Mode: Face-to-Face
 Interview Time: 10:00 AM – 05:00 PM


Job Description:
One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.
Key Responsibilities:
Attend inbound customer calls and resolve queries efficiently.


Maintain professional communication and ensure high customer satisfaction.


Record details and follow standard operating procedures.


Eligibility Criteria:
Education: Minimum 12th Pass or Graduate.


Experience: Fresher / Minimum 6 months BPO experience.


Age Limit: 18 to 35 years.


Gender: Male & Female candidates eligible.


Language Requirement:


Average to good English communication


OR good communication in Tamil, Telugu, Kannada, Kokani, or Gujarati


Compensation & Benefits:
Salary: ?7,000 – ?21,000 (based on shift & language)


Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back

Contact Information

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