Customer Service Voice Process Jobs in Goregaon, NPM Recruitment

Home Customer Service Voice Process Jobs in Goregaon, NPM Recruitment

Customer Service Voice Process Jobs in Goregaon, NPM Recruitment

Job Locations: Goregaon
No of Openings: 12
Salary: ₹ 30,000 - ₹ 34,000 Monthly
Job Type: Full Time
Experience: 0 Years-1 Years
Company Name: NPM Recruitment
Qualification: 12th Pass (HSE)
Key Skills: English Communication,Customer Interaction

Job Descriptions

Job Title: Customer Service Executive (Blended – Voice & Chat)
Company: One Point One Solutions (Client: Blinkit)
Location: Plot-17, Sector-18, Near Sarhaul Mod, Gurugram, Haryana
Employment Type: Full-time | Work from Office (Onsite)

 


Job Overview:

Join One Point One Solutions for the Blinkit process as a Customer Service Executive handling both voice and chat support. We’re looking for candidates with strong communication skills, comprehension ability, and a passion for resolving customer queries. Openings available for both freshers and experienced candidates!

 


Key Responsibilities:

  • Handle inbound and outbound customer service calls and chat interactions.
     

  • Resolve customer issues related to Blinkit services promptly and accurately.
     

  • Maintain detailed logs of customer interactions in CRM tools.
     

  • Demonstrate empathy, patience, and professionalism on every interaction.
     

  • Meet quality and productivity targets set by the operations team.
     

 


Candidate Profile:

  • Qualification: 12th Pass / Graduate
     

  • Experience: Fresher & Experienced (both can apply)
     

  • Age Limit: 18 to 35 years
     

  • Language Proficiency: Fluent English (spoken & written)
     

  • Communication Requirement:
     

    • Must qualify Versant Level 5
       

    • Good comprehension & vocabulary skills
       

 


Shift & Schedule:

  • Shifts:
     

    • Females: General Day Shift
       

    • Males: Rotational Shifts (Day/Night)
       

  • Working Days: 6 Days a Week (1 Weekly Off)
     

  • Timings: 10:00 AM to 5:00 PM (Interview Time)

 


Interview Process:

  • Rounds:
     

    1. HR Interview
       

    2. Operations Round
       

    3. Client Interview
       

  • Mode: Face-to-Face
     

  • Location: Plot-17, Sector-18, Near Sarhaul Mod, Gurugram
     

 


Salary & Benefits:

  • Salary: Up to ?34,000/month (based on performance & experience)
     

  • Benefits:
     

    • 15 Days of Paid Training
       

    • PF & Medical Benefits
       

    • Growth & Learning Opportunities in a fast-paced BPO
       

    • Exposure to a high-volume e-commerce client (Blinkit)
       

 


Why Join Us?

  • Fast-growing company with career progression opportunities
     

  • Friendly work environment and team support
     

  • Daily walk-in interviews with spot offers for eligible candidates
     

  • Full-time job with stable shifts and full compliance
     

 


How to Apply:
Walk in for a Face-to-Face Interview between 10:00 AM and 5:00 PM at the Gurugram office with your updated resume and valid ID proof.

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