Technical Operations Engineer Jobs in Gurgaon, Comviva Technology

Home Technical Operations Engineer Jobs in Gurgaon, Comviva Technology

Technical Operations Engineer Jobs in Gurgaon, Comviva Technology

Job Locations: Gurgaon
No of Openings: 1
Salary: Best in Industry
Job Type: Full Time
Experience: 3 Years-5 Years
Company Name: Comviva Technology
Qualification: Any Graduate
Key Skills: performance tuning ,gsm ,networking

Job Descriptions

Job description
- L2 related System Administration tasks which include monitoring servers and storage devices using monitoring tools and take appropriate action either contacting the L3 support or sending the sms/mail alert to respective team

- Monitoring the security compliance of the servers using security tools and generating reports for all the servers- Responsible for taking care of vulnerabilities and applying the patches and make sure all the servers are security compliant.

- Incident management : Trouble Tickets Handling

- Provide resolution to Customer Care Queries- Perform Performance/capacity monitoring

- Perform Alarm monitoring

- L2 support shall be available on 24x7 basis- Telecom Networking fundamentals, Unix Administration

- Vendor co-ordination skills- Hands-on experience on Messaging - USSD, SMSC, Roaming - Knowledge of GSM , SS7

- Clustering fundamentals , Understanding of disk systems (such as Mirroring and RAID)

- Liase directly with customers on service requests or problems, ensure understanding of business impact associated with problems and keeps the customer informed as part of the resolution process

- Actively participates in team discussions and activities

- Work together with other local technical groups in order to resolve customer issues effectively

Desired Profile

1. Bachelor degree or above in Telecom field or similar

2. 4 years practical experience in the telecom industry; familiarity with OM of Telecom operators or MS operations of telecom vendors; wireless network O M processes preferred

3. Expertise in one or more of the following areas:

a. INVAS

b. Network performance management

4. Excellent interpersonal communications skills

5. Good organizational skills6. Excellent written and spoken English skills

RoleNetwork (Support) Engineer
Industry TypeTelecom / ISP
DepartmentEngineering - Hardware & Networks
Employment TypeFull Time, Permanent
Role CategoryIT Network
Education
UG :Any Graduate
PG :Any Postgraduate
Key Skills
GSMTelecomNetworkingPerformance managementSMSIncident managementVASRoamingMonitoringSystem administration

Contact Information

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