IT Technical Support Engineer Jobs in Gurgaon, Comviva Technology

Home IT Technical Support Engineer Jobs in Gurgaon, Comviva Technology

IT Technical Support Engineer Jobs in Gurgaon, Comviva Technology

Job Locations: Gurgaon
No of Openings: 1
Salary: Best in Industry
Job Type: Full Time
Experience: 3 Years-5 Years
Company Name: Comviva Technology
Qualification: BE/B.Tech,MCA
Key Skills: gsm ,application support ,jboss ,Analytical

Job Descriptions

Job description
- Understanding of Telecom VAS Network. knowledge of various telecom protocols and nodes in infrastructure.

- Have worked on VAS platform with hands on experience on Level 2 support for any voice, messaging or data application.

- Maintain service uptime SLA as committed. Redundancy management.

- Root cause analysis implement various recommendation as suggested by engineering teams.

- Implement various hardening procedures for security prospective suggested by security team.

- Application Support, Deployment of Release, patches fixes on Platform.

- Carry out system audit with Internal and External teams for application compliance.

- Responsible for setup, configuration, and troubleshooting

of complex Linux environments (clustering, high availability, load balancing etc).Exposure to working with various WebServers (Apache, Tomcat, Jboss).

- Analyze server performance, perform tuning and ensure high availability stability of platform.

Key Skills required:

Skills and VAS operations Knowledge :

- Should have hands on experience on Linux platform, should be able to troubleshoot issues related to Application Linux environments (clustering, high availability, load balancing etc).

- Should have worked with any RDBMS. Hands on experience with MySql preferred.

- Should have good knowledge of sql queries

- Good understanding of Telecom domain, GSM architecture, VAS. Exposure to SIP 4G Networks.

- Networking - Concepts, basic protocols, devices used and different topologies used.

Behavioral skills:

- Should be able to work in 24*7 shifts.

- Good customer handling capabilities and should have good communication skills.

- Should able to work under pressure.

- Comfortable in interacting with external vendors and internal customers, should have good interpersonal skills.

- Should be a team player and coordinate well between Internal and External teams

RoleNetwork (Support) Engineer
Industry TypeTelecom / ISP
DepartmentEngineering - Hardware & Networks
Employment TypeFull Time, Permanent
Role CategoryIT Network
UG :B.Tech/B.E. in Any Specialization
PG :MCA in Computers
Key Skills
GSMApplication supportJBossAnalyticalMySQLVASTroubleshootingCCNATechnical supportRHCE

Contact Information

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